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European customers visited our factory

2025-02-07

Latest company case about European customers visited our factory

I. Factory Inspection Background
  On February 7, 2025, a group of two representatives from a European machinery manufacturing company visited our company, Qingdao Sande Technology Co., Ltd., and conducted a comprehensive review of our production workshop, quality management system, technical research and development capabilities and social responsibility fulfillment, and conducted in-depth discussions on potential cooperation projects between the two parties. The purpose of this factory inspection is to assess whether our company meets the European market access standards and customer customization needs, and lay the foundation for the subsequent signing of a strategic cooperation agreement.

II. Overview of the factory inspection process
   1.Company profile and qualification display

The core business of Qingdao Sande Technology Co., Ltd. was introduced to customers: focusing on the research and development and production of high-precision forged metal accessories (such as automotive parts, industrial machinery accessories, etc.).

   2.The company's qualifications were displayed: ISO 9001 quality management system certification, ISO 14001 environmental management system certification, IATF 16949 automotive industry quality management certification, etc.

   3.The technical advantages were emphasized: fully automatic precision forging production line, X-ray non-destructive testing equipment, CNC precision machining center, etc.

On-site production inspection

The customer visited the forging workshop, machining workshop, quality inspection laboratory and storage area, focusing on:

   1.Advanced equipment: fully automatic temperature-controlled forging equipment, robot welding unit.

   2.Quality control: first-piece inspection process, SPC process control, 100% flaw detection of finished products.

Environmental protection measures: waste gas treatment system, waste recycling process, clean production certification.

Document review

   3.The customer reviewed the following documents:

Qualification list of raw material suppliers (all in compliance with EU REACH regulations).

Product quality sampling report for the past three years (defective rate ≤ 0.2%).

Employee safety training records and occupational health management files.

Cooperation negotiation meeting

The two parties discussed product specifications, delivery cycles, price terms and technical standards (such as EN standards).

Customer requirements:

Customized accessories must meet European environmental protection directives (such as RoHS).

Provide quarterly production capacity planning and emergency delivery plans.

 

III. Customer Feedback and Improvement Suggestions
Advantages Recognition

Highly praised our company's automated production level and quality control system, which meets the needs of the European mid-to-high-end market.

Satisfied with the laboratory's testing capabilities (such as salt spray test, fatigue test).

Improvement Suggestions

Packaging label: EU language label and environmental recycling label need to be added.

Employee training: It is recommended to strengthen special training on European standards (such as CE certification).

Delivery cycle: It is expected to shorten the sea freight preparation cycle to within 30 days.